b222d Privacy Policy — How We Protect Your Data

This Privacy Policy ("Policy") sets out how b222d ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal information of users ("Player", "you", "your") who access or use the b222d website and associated services. This Policy applies to all players in Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. By registering an account or otherwise using the b222d platform, you confirm that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

b222d treats the privacy of its players with the same seriousness that it applies to financial security. We collect only the personal data that is necessary to deliver the platform's services, verify player identities, process payments through bKash, Nagad, Rocket, and Upay, and meet our obligations under applicable law. We do not sell personal data to third parties, and we do not share it with anyone who does not have a legitimate operational need to access it in connection with the delivery of b222d's services to you.

When you register and use the b222d platform, we collect the following categories of personal information:

• Registration data: your name, date of birth, email address, mobile number, and residential address as provided during account creation.
• Identity verification documents: national identity card, passport, or other government-issued identification collected as part of our KYC process.
• Payment information: mobile wallet identifiers (bKash account number, Nagad number, Rocket number, Upay number) and transaction records. We do not store bKash PINs or full card numbers.
• Gaming activity data: records of bets placed, games played, deposit and withdrawal history, session durations, and account balances.
• Technical data: IP address, device type, browser type, operating system version, and session log data collected automatically when you access the platform.

We collect this information because it is necessary to provide you with a functioning account, process your BDT payments through Bangladeshi mobile financial services, verify your age and identity as required for a platform restricted to adults aged 21 and above, and to comply with our legal obligations. We do not collect more information than is needed for these purposes.

b222d uses the personal data we collect for the following specific purposes:

• Account management: to create, maintain, and secure your b222d account, including processing login sessions and resetting passwords.
• Payment processing: to facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records.
• Identity and age verification: to confirm that you meet the 21+ age requirement and to fulfil KYC obligations before processing withdrawals.
• Responsible gaming: to monitor gaming patterns for signs of problem gambling and, where appropriate, to offer self-exclusion tools, deposit limits, or time-out options.
• Platform improvement: to analyse aggregated, anonymised usage data to improve the performance, layout, and game selection of the b222d platform.
• Legal compliance: to meet our obligations under applicable law, including anti-money laundering requirements, and to respond to lawful requests from competent authorities.

b222d processes your personal data on one or more of the following legal grounds:

• Contractual necessity: processing is necessary to perform the contract between you and b222d — namely, to operate your account and provide the betting and gaming services you have requested.
• Legal obligation: processing is necessary to comply with our legal and regulatory obligations, including KYC, anti-money laundering, and responsible gaming requirements.
• Legitimate interests: processing of technical and usage data to maintain platform security, prevent fraud, and improve the user experience — where those interests are not overridden by your rights.
• Consent: where you have given explicit consent for a specific processing activity, such as receiving promotional communications about BPL season offers or Eid bonuses. You may withdraw consent at any time by contacting support.

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the transaction is processed directly between you and the relevant mobile financial service provider. b222d records the transaction reference number and the amount in BDT for accounting and dispute resolution purposes. We retain mobile wallet identifiers (the registered mobile number associated with the payment method) for KYC and anti-fraud purposes.

b222d does not store complete mobile banking PINs, passwords, or one-time passcodes. The payment data we hold is the minimum necessary for transaction reconciliation and KYC compliance. Payment data is stored on secure servers with access restricted to authorised b222d personnel only.

b222d does not sell, rent, or trade your personal information. We share it only in the following limited circumstances, and only to the extent necessary:

• Service providers: trusted third-party suppliers who assist b222d in operating the platform, including payment processing partners, KYC verification services, and game software providers such as Pragmatic Play, Evolution Gaming, and Spribe. These parties are contractually bound to process your data only for the specific purpose of delivering their service to b222d and to maintain equivalent data protection standards.
• Legal and regulatory authorities: where b222d is required by law, court order, or competent regulatory authority to disclose personal data, we will do so to the extent required and will notify you where we are legally permitted to do so.
• Fraud prevention: where sharing data with anti-fraud services or payment providers is necessary to investigate suspected fraud, money laundering, or account abuse.
• Business transfers: in the event of a merger, acquisition, or sale of b222d's business or assets, personal data held by b222d may be transferred to the successor entity, subject to equivalent privacy protections.

In all cases where personal data is shared with third parties, b222d takes steps to ensure that appropriate contractual and technical safeguards are in place. We do not authorise any third party to use your personal data for their own marketing or commercial purposes.

b222d retains personal data for as long as your account is active and for a reasonable period thereafter, or for as long as required to comply with applicable legal and regulatory obligations — whichever is longer. For example, financial transaction records are typically retained for a minimum of five years from the date of the transaction to meet standard accounting and anti-money laundering record-keeping requirements.

When personal data is no longer required for the purpose for which it was collected and no legal obligation requires its continued retention, b222d will securely delete or anonymise that data. If you close your b222d account, we will process your deletion request subject to the completion of any outstanding withdrawal, bonus settlement, or unresolved dispute, and subject to any mandatory retention periods required by applicable law.

b222d implements industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and the b222d platform; secure server infrastructure with access controls restricted to authorised personnel; regular security reviews and penetration testing of platform systems; and secure password hashing for account credentials.

While b222d takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. You are also responsible for keeping your b222d account credentials secure: do not share your password with anyone, do not use an easily guessable password, and notify b222d support immediately if you believe your account has been compromised.

As a player whose personal data is processed by b222d, you have the following rights with respect to that data:

• Right of access: you may request a copy of the personal data b222d holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification: you may request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account details directly in your account settings.
• Right to erasure: you may request that b222d delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that prevent immediate deletion.
• Right to restrict processing: you may request that b222d restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact b222d support at [email protected]. b222d will respond to all valid data rights requests within a reasonable timeframe. Note that certain rights may be limited where b222d has overriding legal obligations — for example, we cannot delete financial transaction records that we are legally required to retain.

b222d uses cookies and similar tracking technologies to operate the platform and improve the user experience. Cookies are small text files placed on your device when you visit the b222d website. We use the following types of cookies: essential cookies, which are necessary for the platform to function (for example, maintaining your logged-in session); performance cookies, which collect anonymised data about how players interact with the platform so we can identify and fix issues; and preference cookies, which remember your settings such as language preference.

b222d does not use advertising or behavioural tracking cookies that build profiles for third-party advertisers. You can control or delete cookies through your browser settings at any time. Disabling essential cookies may affect your ability to log in to or use the b222d platform. By continuing to use the b222d platform after reviewing this Policy, you consent to our use of cookies as described above.

The b222d platform is strictly restricted to individuals aged 21 and above. b222d does not knowingly collect personal data from anyone under the age of 21. If we become aware that a registered account is held by a person under 21, we will immediately close the account, void any bets placed, and securely delete the personal data associated with that account. If you believe that a minor has registered on b222d, please notify us immediately at [email protected].

b222d may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the b222d platform after any update is published constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how b222d protects your personal data.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data b222d holds about you, please contact our support team by email at: [email protected]